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Editorial: 6 steps to achieving zero shadow IT

by Pieter Jansen Editorial 17 Nov 2021

Shadow IT has long been a problem for organisations.
Formal IT is routed through the IT department, where it’s
approved, purchased, set up, and, importantly, supported
and maintained.

Shadow IT falls outside this process, and is normally split
into two categories:
/ Systems that the IT department doesn’t know about.
/ Systems the IT department knows about but needs to
keep running as they are integral to business operations.

The second category is the real Shadow IT and the biggest
problem for businesses.

So how can you protect your business from the perils of
shadow IT? Here are Pieter's six steps.


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