Shadow IT has long been a problem for organisations. Formal IT is routed through the IT department, where it’s approved, purchased, set up, and, importantly, supported and maintained. Shadow IT falls outside this process, and is normally split into two categories: / Systems that the IT department doesn’t know about. / Systems the IT department knows about but needs to keep running as they are integral to business operations. The second category is the real Shadow IT and the biggest problem for businesses. So how can you protect your business from the perils of shadow IT? Here are Pieter's six steps.

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